COVID-19 (Coronavirus) Advisory: If you think you were exposed to COVID‑19 or have a fever or cough, please call Vivacity Care Center before traveling to the care center. To schedule an appointment, please call the care center. For more information, read our COVID-19 Q&A center.
The team of Care Advocates at Vivacity Care center provides you with personal guidance. We help with two areas where patients have the most questions:
Care Advocates are experts in understanding your health plan coverage. Together, we can help you:
Plus, we can even help you get set up on your insurance carrier’s website! This will give you access to lots of self-service tools that make it easier to understand your coverage and find in-network care.
Your care team may give you a referral to see a specialist outside of Vivacity Care Center. This could be for diagnostic exams, preventive health screenings, or behavioral health services. No matter what, your Care Advocate is there to walk you through the next steps. Together, we will:
We’ll even follow up with you to make sure you were able to get the care you need. We’ll coordinate with the specialist to make sure your entire care team is on the same page. If you couldn’t schedule an appointment, we’re able to jump in and advocate for you to make sure you get the care you need.
While the rest of your care team at Vivacity Care Center are there to support your whole health, Care Advocates are here to support you in different ways. We work to bridge the gap between medical care and your health plan. We also help you make informed decisions about your healthcare.
Get helpful tips and Care Center news periodically.
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